Contact Us

We're here to help you with any questions about WallConnect

Get in Touch

Have questions about WallConnect? Need support with our platform? Want to learn more about commissioning street art or joining as an artist? We'd love to hear from you.

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General Inquiries

[email protected]

For general questions, platform information, and support requests.

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Artists

[email protected]

Questions about joining as an artist, portfolio requirements, and artist support.

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Business & Partnerships

[email protected]

Business inquiries, partnerships, and commercial collaborations.

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Press & Media

[email protected]

Media inquiries, press releases, and interview requests.

⏱️ Response Times

  • General inquiries: Within 24 hours
  • Artist support: Within 12 hours
  • Urgent issues: Within 6 hours
  • Press inquiries: Within 48 hours

Service Areas

WallConnect operates globally, connecting customers with street artists worldwide through our secure platform.

🌍 Global Coverage

WallConnect serves all countries where Stripe payment processing is available. This includes most countries worldwide, ensuring secure transactions and artist payments globally.

💳 Supported Countries

Our platform supports secure payments in 40+ countries including the United States, United Kingdom, Canada, Australia, European Union, Japan, Singapore, and many more. Multi-currency support ensures seamless transactions regardless of location.

🎨 Local & International Artists

Connect with both local artists in your area and international artists willing to travel. Our platform facilitates cross-border collaborations while handling all payment complexities.

Frequently Asked Questions

How much does it cost to use WallConnect?
For artists, registration is completely free with no ongoing fees. Customers pay all platform fees. Artists can optionally choose identity verification for a small fee, which unlocks 10% upfront payments from customer escrow funds.
What types of street art projects are supported?
WallConnect supports all legal street art and mural projects, including residential walls, business storefronts, community murals, interior walls, and commercial spaces. All projects must comply with local laws and regulations.
How are artists verified?
Artists undergo identity verification through Stripe Identity, portfolio review, and background checks. Verified artists receive special badges and are eligible for upfront payments on projects.
What countries do you serve?
WallConnect serves all countries where Stripe payment processing is available, which includes 40+ countries worldwide including the United States, United Kingdom, Canada, Australia, European Union, Japan, Singapore, and many more. Our platform supports multiple currencies and international payments.
How do payments work?
We use Stripe's secure payment processing with an escrow system. Funds are held safely until project completion, with 10% upfront payments available for verified artists to cover materials and expenses.
Can I commission an artist from another country?
Yes! WallConnect connects customers with both local and international artists. Keep in mind travel costs and logistics for international collaborations, and ensure all legal requirements are met.
What if I'm not satisfied with the artwork?
We have a comprehensive dispute resolution process and quality assurance measures. Our escrow system protects both parties, and we provide mediation services to resolve any issues fairly.

🚀 Join Our Community

Interested in staying updated with WallConnect's development? Join our waitlist for:

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