Terms of Service

1. Acceptance of Terms

Welcome to WallConnect! These Terms of Service ("Terms") constitute a legally binding agreement between you and WallConnect Ltd, a company registered in the United Kingdom ("WallConnect," "we," "us," or "our").

By accessing or using our website, joining our waitlist, or using any of our current or future services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. About WallConnect

WallConnect is a marketplace platform designed to connect customers seeking custom street art and murals with talented street artists and muralists. Our mission is to make street art accessible, professional, and secure for both commissioners and artists.

Current Services

• Website and landing page
• Waitlist for early access to our platform
• Information about our upcoming marketplace

Future Services (Upon Launch)

• Artist and customer profile management
• Project posting and bidding system
• Secure payment processing and escrow
• Communication tools and project management
• Review and rating systems

3. Eligibility and Account Requirements

Age Requirement

You must be at least 18 years old to use our services. By using WallConnect, you represent and warrant that you meet this age requirement.

Capacity to Contract

You must have the legal capacity to enter into binding contracts in your jurisdiction. If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

Accurate Information

You agree to provide accurate, current, and complete information when creating an account or joining our waitlist. You are responsible for maintaining the accuracy of your information.

4. User Responsibilities and Conduct

Acceptable Use

You agree to use WallConnect in a manner that is:

• Legal and compliant with all applicable laws and regulations
• Respectful of other users' rights and dignity
• Consistent with the intended purpose of our platform
• Free from harassment, discrimination, or abusive behavior

Prohibited Activities

You agree not to:

• Illegal Content: Post, commission, or create artwork that is illegal, offensive, or violates intellectual property rights
• Harassment: Engage in harassment, bullying, or discriminatory behavior
• Fraud: Provide false information or engage in fraudulent activities
• System Abuse: Attempt to hack, disrupt, or overwhelm our systems
• Spam: Send unsolicited communications or spam
• Circumvention: Attempt to bypass our payment systems or fees
• Unauthorized Access: Access accounts or data not belonging to you

5. Artist Responsibilities

When our platform launches, artists will have additional responsibilities:

Professional Standards

• Maintain accurate portfolio representations
• Complete projects according to agreed specifications and timelines
• Obtain necessary permits and permissions for artwork installation
• Use appropriate materials and safety measures
• Maintain appropriate insurance coverage
• Respect property and public spaces

Legal Compliance

• Ensure all artwork complies with local laws and regulations
• Respect intellectual property rights
• Obtain proper business licenses where required
• Handle tax obligations appropriately

6. Customer Responsibilities

Customers commissioning artwork have specific obligations:

Project Requirements

• Provide accurate project descriptions and requirements
• Ensure legal authority to commission artwork on the specified property
• Obtain necessary approvals, permits, or permissions
• Provide safe and accessible working conditions
• Make timely payments as agreed

Property Rights

• Confirm ownership or authorization for the property where artwork will be installed
• Respect the artist's intellectual property and moral rights
• Obtain appropriate permissions for public display

7. Platform Fees and Payment Terms

Platform Fees

WallConnect charges the following fees:

• Artists: Free to use with no platform fees or commissions
• Customers: Pay all platform fees and subscription costs
• Identity Verification: Optional for artists (small fee, unlocks 10% upfront payments)
• Payment Processing: Standard payment processing fees

Payment Terms

• All fees are stated in GBP but may vary by region
• Payment processing handled through secure third-party providers (Stripe)
• Escrow system for project payments to protect both parties
• Refund policies will be clearly stated for each service type

8. Intellectual Property Rights

Your Content

You retain ownership of any content you submit to WallConnect, including:

• Portfolio images and artwork descriptions
• Project descriptions and requirements
• Communications and messages

By submitting content, you grant WallConnect a limited, non-exclusive license to display, store, and transmit your content as necessary to provide our services.

Artwork and Commissions

• Artists retain moral rights and intellectual property in their original artwork
• Customers receive agreed-upon usage rights as specified in project agreements
• Both parties must respect applicable copyright and intellectual property laws

Platform Content

WallConnect's platform, including our website design, logos, text, and software, is protected by intellectual property laws and remains our property.

9. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with UK GDPR and applicable data protection laws. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

Key Privacy Commitments

• We collect only necessary information
• We never sell your personal data
• You have control over your data and privacy settings
• We use industry-standard security measures

10. Platform Availability and Modifications

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted availability. We may experience downtime for maintenance, updates, or unforeseen technical issues.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice. We will make commercially reasonable efforts to notify users of significant changes.

Beta and Pre-Launch Services

Some features may be offered in beta or testing phases. These services are provided "as is" and may have limited functionality or reliability.

11. Limitation of Liability

Indemnification

You agree to indemnify and hold WallConnect harmless from any claims, damages, or expenses arising from your use of our services or breach of these Terms.

12. Dispute Resolution

Initial Resolution

We encourage direct communication between users to resolve disputes. WallConnect may provide mediation assistance for payment-related disputes.

Governing Law

These Terms are governed by the laws of England and Wales. Any legal proceedings must be conducted in the appropriate courts of England and Wales.

Alternative Dispute Resolution

We prefer alternative dispute resolution methods over litigation and will work with users to find mutually acceptable solutions.

13. Account Termination

Your Right to Terminate

You may delete your account or stop using our services at any time. For waitlist removal, contact us at [email protected].

Our Right to Terminate

We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse our platform. We will provide reasonable notice unless immediate action is required for safety or legal reasons.

Effect of Termination

Upon termination, your access to our services will cease, but these Terms will continue to apply to any outstanding obligations or disputes.

14. Changes to Terms

We may update these Terms to reflect changes in our services, legal requirements, or business practices. We will notify users of material changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updates to the "Last Updated" date

Continued use of our services after changes become effective constitutes acceptance of the updated Terms.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WallConnect regarding your use of our services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.

16. Contact Information

For questions about these Terms of Service, please contact us:

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